User Information Protection
Privacy Policy 62000
This policy describes how 62000 collects, uses, stores and protects the personal information of users in Malaysia. We are committed to ensuring your privacy is fully maintained throughout your use of the platform.
Last updated: January 2026
Data Collection
Information We Collect
When you register and use the 62000 platform, we collect various types of information to ensure our services run smoothly and securely. This includes:
- Account information — your full name, email address, phone number, and encrypted password registered when you created your account.
- Identity verification information — documents required for the KYC (know your customer) process to meet the platform's compliance requirements.
- Device and browser information — device type, operating system, IP address, browser name and language settings. This data is collected automatically when you access the platform.
- Payment information — details related to deposit and withdrawal methods in MYR (RM), including payment types used. We do not store full card numbers; payment data is processed through secure payment providers.
- Usage data — pages visited, session duration, in-platform actions and the game options you access.
- Cookies — small files stored on your device to maintain your login session, remember your preferences and enhance your browsing experience.
Why This Data Is Required
How We Use Your Information
62000 uses the information collected for clear and legitimate purposes, including:
Allowing you to register, log in, manage your profile and access all platform features smoothly and securely.
Verifying and processing deposits and withdrawals in MYR, including meeting financial compliance requirements.
Analysing usage patterns to improve platform performance, user interface and overall gaming experience.
Sending important notifications related to your account, security, promotions and platform updates via email or in-app messages.
Tracking & Preferences
Cookies and Tracking Technologies
The 62000 platform uses cookies and similar tracking technologies to enhance the user experience. The cookies we use fall into several categories:
- Essential cookies — required for the platform to function, including maintaining your login session and keeping your account secure.
- Preference cookies — saves settings such as your preferred language and display preferences so you don't have to reconfigure them each time.
- Analytical cookies — helps us understand how users interact with the platform for internal improvement purposes. This data is not shared with any external advertising parties.
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the platform.
Technical Protection
Data Storage & Security
62000 implements appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
The security measures we have in place include:
- All data transmissions are protected by industry-standard SSL/TLS encryption protocols.
- User passwords are stored in hashed form and cannot be read by any party, including platform staff.
- Access to user data is restricted to authorised personnel only and solely for legitimate operational purposes.
- Security monitoring systems operate continuously to detect suspicious activity.
While we take every reasonable precaution, no security system can be guaranteed 100% foolproof. Users are therefore also responsible for keeping their account login credentials confidential.
Third Parties & Your Rights
Data Sharing & User Rights
62000 does not sell or rent your personal information to third parties for marketing purposes. Data may be shared with payment service providers, technology platforms and regulatory authorities only where required by law or to process your transactions.
You have the right to access the personal information we hold about you, request corrections to inaccurate data, or apply for the deletion of your account and associated data. To submit any such request, contact our support team at [email protected].
Updates & Contact Us
Policy Updates & How to Contact Us
62000 reserves the right to update or modify this Privacy Policy at any time. Users will be notified of any significant changes via in-platform notifications or email. The date of the most recent update will always be displayed at the top of this page.
Continued use of the platform following any policy changes constitutes acceptance of the updated version. We encourage you to review this page from time to time.
If you have any questions regarding this privacy policy or wish to submit a request relating to your personal data, please contact us:
- Support email: [email protected]
- Frequently asked questions: Visit our FAQ page
This policy is governed by the laws of Malaysia and we are committed to complying with the Personal Data Protection Act 2010 (PDPA) in force in Malaysia.