Health & Self-Control
Responsible Gaming at 62000
62000 believes that healthy entertainment starts with awareness and self-control. We are committed to ensuring every user in Malaysia can enjoy this platform safely, responsibly, and free from pressure.
Our Position
62000's Commitment to Responsible Gaming
At 62000, entertainment is the priority — not financial stress or addiction. We take our responsibility seriously to ensure every Malaysian user has access to the information and tools they need to play in a healthy way.
Our platform is designed for users to enjoy football, Live Casino, lottery and slots as casual entertainment — not as a source of income. If you find that your gaming experience is starting to affect your daily life, the best step is to take a break and reflect on your habits.
62000 is always in your corner — not just to provide games, but to ensure the experience stays positive and responsible.
Know the Signs Early
Signs of Risky Behaviour
Recognising the early signs is an important first step. Watch out if you or someone you care about shows any of the following signs while gambling:
- Feeling anxious or uneasy when you're unable to play.
- Borrowing money or selling belongings to keep playing.
- Hiding gambling activity from family or friends.
- Neglecting work or family responsibilities due to gambling.
- Repeatedly trying to chase back money you've lost.
- Feeling the need to bet with increasingly higher stakes to feel satisfied.
- Finding it hard to stop even when you planned to.
- Mood disruptions or irritability when trying to cut back on playtime.
If you recognise two or more of the signs above in yourself, we encourage you to take a break and seek support.
Self-Control Tools
Setting Your Own Time & Budget Limits
Set the maximum amount in MYR (RM) you are comfortable spending daily, weekly, or monthly before you start playing. Never exceed the limits you have set for yourself.
Take a short break after each gaming session. If you feel you need a longer pause, the cooling-off option can help you step away from the platform for a period of time.
Users who need a longer break can request self-exclusion through customer support. This will block account access for the chosen duration.
To activate any of the self-control options above, contact the62000 support team at [email protected]. We will assist you promptly and with full respect.
Shared Responsibility
Minor Protection
62000 sets a minimum age of 18 for all users. We do not permit anyone under the age of 18 to register or use the platform under any circumstances.
Parents and guardians are advised to:
- Ensure that devices used by children are protected with a password.
- Do not share your62000 account login details with anyone.
- Log out of your account after every session, especially on shared devices.
- Use parental control features available on your device to restrict access to certain websites.
If you discover that a minor has accessed this platform, please contact us immediately so that the appropriate action can be taken.
A Balanced Life
Staying Balanced & Getting Help
Online gaming is just one of many forms of entertainment. Make sure it doesn't replace quality time with family, your social life, work, or physical health. A few recommended practices:
Limit your playtime to a set duration each day and stick to it.
Only use entertainment funds you can afford to lose — never money set aside for essentials.
Don't let gaming take time away from the people who matter to you.
Don't hesitate to reach out to a professional if you feel things are getting out of hand.
If you or someone you know needs professional help with gambling addiction, please seek support from a counselor or relevant mental health organisation in Malaysia. You can also reach62000 at [email protected] — our team is ready to point you toward the right resources.